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Booking.com 10/10 Award

We are delighted to have received the Booking.com award of 10/10 in all areas and categories reviewed by our guests - quite a prize, and something we are tremendously proud of!  

This award is voted for independently by our guests, who have consistently rated us 10/10 in all areas for the outstanding levels of customer service and high-quality accommodation we provide.

Read our reviews and see what our guests have to say - a truly independent measure of what we offer our discerning guests.


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Visit York Tourism Awards, 2020 - Finalist

We are over the moon to have have won runner up in the Visit York Annual Tourism Awards, 2020 - beating a worthy 120 other applicants to reach the top 3 of accommodation providers in York.  

Our mission when we set out, was to "be the best" and this accomplishment recognises the achievement of our mission when we first opened in 2017.  

"We are beyond proud and grateful to our wider team for all the hard work and dedication that everyone puts into helping run our luxury self-catering property, ensuring we are the best in York".  

Jo & Phil, Property owners.

Image courtesy of Visit York

Serenity Inn the City is delighted to announce that our Luxury apartment has won this prestigious Award for 2021, during a difficult year for Hospitality by anybody's standards!

Currently celebrating its 28th anniversary, the World Travel Awards (WTA) was established in 1993 to acknowledge excellence across all sectors of the tourism industry.

Today, the WTA brand is recognized globally as the ultimate hallmark of quality, with winners setting the benchmark to which all others aspire.

"Our mission remains to be the best in our field - our finalist status confirms we are achieving our mission"

Jo and Phil - Property Owners


Image courtesy of WTA